How It Works

From signup to AI-powered business

A complete walkthrough of every feature, how the setup works, how each tool operates inside your dashboard, and what your customers experience.

Step 1

Get set up in under 5 minutes

No technical knowledge required. A phone number is assigned instantly and the AI learns in the background.

1

Create your account

Sign up with your email. Your account and dashboard are available immediately.

2

Enter your business details

Name, category, city, timezone, and up to 3 supported languages. Takes about 2 minutes.

3

Phone number assigned instantly

Instant

A dedicated business number is yours the moment you submit, no waiting, no approval.

4

AI learns your business in the background

Nevind automatically crawls your website and Google Business Profile, building your knowledge base while you explore your dashboard.

5

Your AI goes live

From the first call, your AI handles enquiries, books appointments, generates leads, and re-engages customers, automatically.

24/7 · Always answering

AI Voice Receptionist

How it works

Customer calls your Nevind number

Any call to your business number is instantly answered, no wait, no voicemail.

AI queries your knowledge base in real time

The AI checks your hours, services, pricing, and FAQs to answer accurately.

Call is handled, logged, and transcribed

Every call gets a full transcript, summary, and outcome logged in your dashboard.

Appointment booked if needed

If the caller wants to book, the AI checks your calendar and confirms the slot on the spot.

In your dashboard

  • Live call dashboard with status and duration
  • Full transcripts and AI-generated summaries
  • Caller identity, history, and call outcomes
  • Voicemail recordings with auto-transcription
  • Call analytics: volume, answer rate, peak hours
Google & Outlook sync

Appointment Booking

How it works

Set up your appointment types

Define services (e.g. "Initial Consultation – 60 min"), buffer time, and available hours in your dashboard.

Connect Google Calendar or Outlook

One-click OAuth connection. The AI reads your real-time availability so it never double-books.

Caller asks to book

During any call, the AI offers available slots based on your live calendar and the caller's preference.

Booking confirmed automatically

The appointment is created in your calendar and a confirmation is sent to the customer.

In your dashboard

  • View all upcoming bookings in a calendar view
  • Manage appointment types, durations, and buffers
  • See which bookings were made by AI vs manually
  • Cancellation and rescheduling handled by AI
  • Booking analytics: conversion rate, popular slots
Monthly auto-outreach

B2B Lead Generation

How it works

AI analyzes your business type

Each month, the AI determines which nearby business categories would make ideal referral partners for your business.

AI finds matching local businesses

Using Google Places, the AI identifies businesses in your city that fit the target profile.

Contact emails are discovered and scraped

For each target business, the AI finds the owner or manager contact email from their website.

Personalized outreach is sent automatically

A personalized email is composed and sent from your domain. Replies go directly to your inbox.

In your dashboard

  • View all leads found this month and their status
  • Track email delivery, opens, and replies
  • Pause or restart campaigns at any time
  • Customize outreach templates and tone
  • Filter leads by industry, city, and status
Win back dormant clients

Email Re-engagement

How it works

AI detects dormant clients

The AI monitors your client list and flags anyone who hasn't engaged within your configured time window.

Personalized email is composed

Using the client's name, past service history, and your template, a personalized message is generated.

Email is sent and tracked

The email goes out from your domain. Opens, clicks, and replies are tracked in real time.

Re-engaged clients appear in your dashboard

Clients who respond are flagged. You can follow up or let the AI schedule their next appointment.

In your dashboard

  • Campaign list with delivery, open, and click rates
  • Schedule campaigns or let AI run them automatically
  • Build and customize email templates
  • Google Review request campaigns after appointments
  • Automatic unsubscribe handling (GDPR compliant)
Auto-sync from your content

Smart Knowledge Base

How it works

Enter your website URL

During setup, you provide your website. Nevind AI crawls it automatically and extracts all relevant business info.

Google Business Profile is imported

Your hours, categories, address, and attributes are pulled directly from your Google Maps listing.

Upload any additional documents

Menus, service guides, PDFs, and policy documents, uploaded once and indexed automatically.

Knowledge stays up to date

Hit re-sync any time your website changes. The AI rebuilds its knowledge base in the background with zero downtime.

In your dashboard

  • View all knowledge sources and their sync status
  • See how many content chunks are indexed per source
  • Trigger manual re-syncs with one click
  • Upload and manage documents (PDF, DOCX, TXT)
  • Monitor AI answer quality via summary coverage rate

Ready to see it live?

Get your AI receptionist running in under 5 minutes, no technical setup required.